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Yes we are open and shipping!  Please allow up to 5 business days for order processing.
Free Shipping on orders $100 and up; only $6.95 flat rate. 
Need Help?  Call us!  844-712-1386

Availability, Shipping & Returns


Yes we are open and shipping!  We are following all necessary COVID-19 protocols to ensure the safety of our customers and staff.  We are experiencing a significant increase in orders which has changed our order processing time to up to 5 business days, and tracking information may take up to 48 hrs to update.  Please call or email with any questions.  Thank you for your patience!

Availability:


All fabric is sent in continuous yardage.  While we try to keep everything on our website in stock, it is impossible for us to predict demand and/or manufacturing delivery. We do our best to keep the availability and expected delivery times updated on each product.   When you place your order, you will be notified by email if any item is on back order with an estimated ship date.  Please make sure you add christine@backsidefabrics.com to your address book to prevent our emails from ending up in your spam box.

Shipping Information:


We ship all orders via USPS, UPS or FedEx 2 Day, or FedEx Ground, and usually ship within 1- 3 business days.  If you are in a hurry to receive your order, please add a note to your order, give us a call, or send an email and we will make every effort to get your order shipped out asap.  Orders are shipped Monday through Friday, and sometimes on Saturdays.

**Please make sure to provide a valid email address on your order as you will be notified by email if anything is on back order. Please add us to your address book so our emails do not end up in your spam folder***

Domestic Shipping (U.S.):


Order Processing time is usually 3 - 5 business days.

Delivery time starts when your order is shipped and does not include order processing time.  All economy orders shipping within the United States will be shipped via USPS First Class or Priority Mail (2 -7 day delivery), UPS Ground (2 - 7 day delivery), or FedEx 2-Day (2 day delivery).  Express orders will be shipped FedEx 2-Day (2 day delivery) or USPS Express Mail (1 - 2 day delivery) depending on which option you choose during the checkout process.   If you need guaranteed overnight delivery, we can ship via FedEx; please call or email us for a quote.
 

Free economy shipping for orders $100 and up; only $6.95 Flat Rate under $100!

Economy Domestic Shipping Rates:


Order Amount Rate
$.01 - $99.99 $6.95
$100.00 & up FREE

Express Domestic Shipping Rates (USPS Priority Express or FedEx 2 Day)



Order Amount Rate
$.01 - $50.00 $29.95
$50.01 - $100.00 $39.95
$100.01 - $150.00 $49.95
$150.01 - $200.00 $59.95
$200.01 and up $69.95

Canadian Shipping:

Order Processing time is usually 3 - 5 business days.

**If you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order** Please be aware that you may also be required to pay duty or customs fees once your order arrives in your country, and may also get held up in customs.  We have no control over these fees, and the length of time your order may take to go through customs.  We are not responsible for orders once they have arrived in your country; you must work with your local customs and postal office.  Please contact your local postal service for more information. International orders will NOT be shipped as a "gift" or at a lower declared value. 

USPS First Class or Priority Canadian Rates:

Order Amount Rate
$01 - $2.50 (sample swatches)       FREE         
$2.51 - $19.99 $10.95
$20.00 - $49.99 $15.95
$50.00 - $100.00 $20.95
$100.01 - $200.00 $40.95
$200.00 and up FREE

International (Outside the U.S. and Canada) Shipping:

Order Processing time is usually 3 - 5 business days.

**If you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order**
Please be aware that you may also be required to pay duty or customs fees once your order arrives in your country, and may also get held up in customs.  We have no control over these fees, and the length of time your order may take to go through customs.  We are not responsible for orders once they have arrived in your country; you must work with your local customs and postal office.  Please contact your local postal service for more information. International orders will NOT be shipped as a "gift" or at a lower declared value. 

USPS First Class or Priority International Rates:

 

    Order Amount   Rate
    $.01 - $2.50 (sample Swatches)   FREE   
    $2.51 - $100.00   $25.95
    $100.01 - $200.00   $35.95
    $200.01 - and up   $45.95



Return Policy:

We offer a 100% satisfaction guarantee! If you are not completely satisfied, you may return your purchase within 60 days of receipt if it is in new, unused, unwashed condition. Please include a copy of the invoice with the reason for return stated on it.  You may send your fabric back whatever method you choose, and credit will be issued back on your method of payment for products only (does not include shipping charges).  Keep in mind that we send out free sample swatches so that you can be sure of the color and feel before ordering.  Please send your return to: 

BackSide Fabrics
1500 Woodbend Ct
Stanley, NC  28164
Attn:  Returns

If we've made a mistake or there is a problem with your order, please call or email us as soon as possible and we will do whatever is necessary to make it right for you!