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Availability, Shipping & Returns

Availability:

All fabric is sent in continuous yardage.  Most fabric inventory is not tracked by the website.  When you place your order, you will be notified by email if any item is on back order with an estimated ship date.

While we try to keep everything on our website in stock, it is impossible for us to predict demand and/or manufacturing delivery. We do our best to keep the delivery/availability times updated on each product. 

****Full bolts are priced at a 10% discount except Value Collection and Clearance.  Discount is already taken off the price in your shopping cart.

 

Shipping Information:

We ship all orders via USPS or FedEx Ground and usually ship within two business days, unless we are having a special sale.  If you are in a hurry to receive your order, please add a note in the comments section during checkout or give us a call or send an email.

 **Please make sure to provide a valid email address on your order as you will be notified by email if anything is on back order.  Please add us to your address book so our emails do not end up in your spam folder.


Domestic Shipping (U.S.):

Order Processing time is usually 1 - 2 business days.

Delivery time starts when your order is shipped and does not include order processing time.  All orders shipping within the United States will be shipped via USPS Priority Mail (2 -3 day delivery), USPS Standard Post (3 - 7 day delivery), FedEx Ground (1-7 day delivery) or USPS Express Mail (1 - 2 day delivery) depending on which option you choose during the checkout process.   If you need guaranteed overnight delivery, we can ship via FedEx; please call or email us for a quote.  See charts below for shipping rates.


Domestic (U.S.) Only Shipping Rates:

USPS Priority, Standard Post, or FedEx Home Delivery (2 - 7 Business Days)

$6.95 Flat Rate Standard Shipping for a limited time; free for all US orders over $100!

Order Amount Rate
$.01 - $20.00 $6.95
$20.01 - $50.00 $7.95
$50.01 - $75.00 $8.95
$75.01 - $100.00

$9.95

$100.01 & up

FREE

 

 

 

 

 

 

 USPS Priority Express (1 - 2 Business Days)

Order Amount Rate
$.01 - $50.00 $29.95
$50.01 - $125.00 $39.95
$125.01 - $145.00 $49.95
$145.01 - $200.00 $59.95
$200.01 and up $69.95



 

 

 

 

 

Estimated Canadian Shipping Rates:

**The chart below shows the maximum charge in most cases for shipping.  We will adjust the shipping rate to the actual cost if it is lower than the chart belowIf you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order**  Delivery time starts when your order is shipped and does not include order processing time.  All orders shipping to Canada will be shipped via USPS Priority Mail (6 - 10 day delivery) or USPS First Class (variable delivery time)Please be aware that you may also be required to pay duty or customs fees once your order arrives in your country. We have no control over these fees.  Contact your local postal service for more information. Canadian orders will NOT be shipped as a "gift" or at a lower declared value.  If you are ordering more than $300.00 worth of products please contact us for a quote.

Order Amount Rate
$.01 - $15.00 $9.95
$15.01 - $55.00 $19.95
$55.01 - $75.00 $29.95
$75.01 - $175.00 $39.95
$175.01 - $200.00 $49.95
$200.01 - $300.00 $75.95

 

 

 

 

 

 

Estimated International (Outside the U.S. and Canada) Shipping Rates:


**The chart below shows the maximum charge in most cases for shipping.  We will adjust the shipping rate to the actual cost if it is lower than the chart belowIf you are ordering oversized items such as batting there may be extra charges and we will contact you with rates before shipping your order**  Please be aware that you may also be required to pay duty or customs fees once your order arrives in your country. We have no control over these fees.  Contact your local postal service for more information. International orders will NOT be shipped as a "gift" or at a lower declared value.  If you are ordering more than $300.00 worth of products please contact us for a quote.

Order Amount Rate
$0 - $2.50 (sample swatches) $0
$2.51 - $55.00 $32.95
$55.01 - $105.00 $67.95
$105.01 - $180.00 $71.95
$180.01 - $225.00 $91.95
$225.01 - $300.00 $124.95  

 

 

 

 

 

 


Return Policy:

We offer a 100% satisfaction guarantee! If you are not completely satisfied, you may return your purchase within 60 days of receipt if it is in new, unused, unwashed condition. We will issue full credit for products only (does not include shipping charges).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. If you don't have an account, just send us an email or give us a call and we'll take care of it for you.  We'll notify you via e-mail of your refund once we've received and processed the returned item.


If you are unsure of the color of the fabric you are ordering, please request a free sample so that you can avoid having to return your purchase.

If we've made a mistake or there is a problem with your order, please call or email us as soon as possible and we will do whatever is necessary to make it right for you!

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